Accessibility

Last updated: October 11, 2026.

Our commitment

Aurene, operated by Ancestra Skin LLC, is committed to making our website accessible to everyone, including people with disabilities. We want every visitor to be able to browse, learn about our products, and shop with ease.

What we are doing

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as a practical standard for our site. Ongoing efforts include:

• Semantic, structured page markup and descriptive headings
• Keyboard-operable navigation and interactive elements
• Text alternatives for meaningful images and clear labels for form fields
• Sufficient color contrast and readable text sizing
• Support for screen readers on key content, including data tables behind our interactive figures
• Respecting the "reduce motion" setting for animations

Accessibility is an ongoing process. As we add features and content, we test and refine to improve the experience.

Third-party content

Some parts of our site rely on third-party tools and services (for example, checkout, payment providers, and embedded content). We do not control those platforms and cannot guarantee their accessibility, though we choose partners that share our commitment where possible.

Need help, or found a barrier?

If you have trouble accessing any part of our site, or you would like information or assistance with a purchase in an alternative way, please contact us and we will help:

• Email: aurene@aureneskin.com
• Mail: Ancestra Skin LLC dba Aurene, 8605 Santa Monica Blvd, #572996, West Hollywood, CA 90069

Please include the page or feature involved and a description of the issue so we can respond quickly. We aim to reply within 2 to 3 business days.

Feedback

Your feedback helps us improve. We welcome your suggestions on how we can make our site more accessible.